Privacy Policy
Last updated: December 12, 2024
GDPR Compliant | Your privacy is our priority
Your Privacy Matters
We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding your data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Introduction
JIANG ZHONGHUA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. By using our website, you consent to the practices described in this policy.
2. Information We Collect
Personal Information: Name, email address, shipping address, billing address, phone number, and payment information. Order Information: Products purchased, order history, and shipping preferences. Technical Information: IP address, browser type, device information, and cookies. Communication Data: Records of your communications with us, including email correspondence and customer service interactions.
3. How We Use Your Information
We use your information to: • Process and fulfill your orders • Communicate with you about orders, products, and services • Improve our website and customer experience • Send promotional emails (with your consent) • Prevent fraud and enhance security • Comply with legal obligations • Analyze website usage and trends
4. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on: • Contractual necessity (to fulfill orders) • Legitimate interests (to improve our services) • Legal compliance (to meet tax and legal requirements) • Your consent (for marketing communications)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including: • SSL encryption for data transmission • Secure payment processing through trusted providers • Regular security assessments and updates • Limited access to personal data by authorized personnel only • Secure data storage with encryption
6. Your Rights (GDPR)
You have the right to: • Access your personal data • Rectify inaccurate information • Request deletion of your data • Object to processing • Data portability • Withdraw consent at any time • Lodge a complaint with a supervisory authority To exercise these rights, contact us at: support@jiangzhonghua.com
7. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.
8. Third-Party Services
We may share your information with trusted third parties who assist us in operating our website, conducting business, or serving you. These parties include: • Payment processors (Stripe, PayPal) • Shipping carriers • Email service providers • Analytics services (Google Analytics) These third parties are obligated to protect your information and use it only for the purposes we specify.
9. International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data during international transfers.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for tax and accounting purposes.
11. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: JIANG ZHONGHUA Email: support@jiangzhonghua.com Address: Via Vittorio Emanuele 25, 07047 Thiesi (SS), Italia Phone: +39 XXX XXX XXXX Data Protection Officer: privacy@jiangzhonghua.com
Contact Our Data Protection TeamJIANG ZHONGHUA
Via Vittorio Emanuele 25, 07047 Thiesi (SS), Italia
P.IVA: IT123456789
Email: support@jiangzhonghua.com | Privacy: privacy@jiangzhonghua.com